Privacy Policy

Who we are

Mifluus operates an NFC cashless payment and access control platform for live events in Panama and Latin America. This policy describes what data we process when organizers, staff and attendees use the platform.

Data we collect

• Account data: name, email and credentials of event organizers and staff.
• Transaction data: top-ups, purchases, refunds and balances tied to an NFC wristband identifier.
• Access data: entry logs (granted/denied) per event area.
• Optional attendee content: photos, chat messages and profile, only if you use those features in the app.
• Technical data: device identifiers of POS terminals and logs needed to operate and audit the service.

How we use it

To process payments and entries, prevent fraud, reconcile accounts with organizers, provide support and improve the platform. We do not sell personal data.

Who we share it with

The organizer of each event sees the data of their own event (sales, entries, staff). Payment providers (for example card processors or mobile wallets) receive only what is needed to complete each payment. We do not share data across different organizers' events.

How long we keep it

Transaction records are kept as long as required for reconciliation, auditing and legal obligations. Social content can be removed on request or when the event closes.

Security

We use cryptographic signatures on receipts and credentials, rate limiting, account lockouts and audit logs. Private chat messages are stored encrypted.

Your rights

You can request access, correction or deletion of your personal data by writing to hola@mifluus.com. For data managed by an organizer (for example your balance at an event), you can also contact the organizer directly.

Contact

Questions about this policy? Write to us at hola@mifluus.com.